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Live chat Email us Service Code: 4519706308
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Excellent value for money

Reviewed: Mon, Mar 4, 2019
About Aucar: 9.7 /10
The rent was such good value I was a little concerned. Some reviews on other sites were raised caution but we found Aucar to be an excellent provider. The pick up situation wasn’t the easiest but for the cheaper price you’ll always get off-airport companies! the van came to pick us up after 20mins or so and insisted we used kids car seats, which I found a professional and caring touch. The car we had matched what we’d booked perfectly (large SUV- the company seems to specialise in them, there were loads!) and was clean and tidy. Whilst loading my wife needed to breastfeed. Without asking one of the staff came over to ask if she needed anything to assist her, which is a really nice touch. The staff took photos of the car in my presence and emailed them to me for evidence - nice smart and modern touch. After rent the handover process was quick and the staff apologised for the delay getting us to the airport, even though it was only 5mins. In summary we had an excellent car and the staff were professional, efficient and courteous. The value was excellent and I’d recommend giving Aucar a go.
About QEEQ: 10.0 /10
Large SUV | Ford Territory Guaranteed model

Relevant Reviews on Aucar Aucar Mel airport

K.Ngeo

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Large SUV | Ford Territory or similar
Reviewed: Mon, Oct 21, 2019
“Ordinary”
About Aucar: 7.0 /10
The car which was rented to us was not a very good replacement.
About QEEQ: 8.0 /10

DL

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Compact SUV | Nissan Qashqai or similar
Reviewed: Thu, Jul 25, 2019
“Terrible Service”
About Aucar: 2.7 /10
I had booked a Nissan Qashdai prior to my trip, for sure i noted that i may not get Nissan Qashdai as the rental car platform already stated the car may differ due to the demand. Nonetheless, i get a Holden Captiva Old Car without any reverse camera or USB port. After lodged complaint, they change Suzuki Vitara to me with the more than 110K km mileage. I did not see any Nissan Qashdai or better car at their shop. Probably they are using Nissan Qashdai photos with cheapest price to misleading customer. Not recommended.
About QEEQ: 10.0 /10

Y.Lee

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Mini Van | Toyota Tarago or similar
Reviewed: Tue, Jun 4, 2019
“When booking and pick up time, the car model will difference. Try to give customer old car condition”
About Aucar: 7.7 /10
Try to give old car condition to customer.
About QEEQ: 8.0 /10
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Economy | Nissan Micra or similar
Reviewed: Fri, May 3, 2019
“You can find a better deal elsewhere”
About Aucar: 4.7 /10
We booked a small car for fuel economy, but were given a much larger Nissan with around 65,000 kms on the clock. The car had damage on almost every outside panel, and on both the front and back interior panels. The brakes groaned and squeaked every time we braked. The airbag light was flashing the whole time. Aucar clearly caters to the Asian market, as all documentation is in Chinese, and the reversing sensor talks in Chinese. Staff were reasonably friendly, but this is honestly the worst hire car we have ever had.
About QEEQ: 10.0 /10
Perfect!

Hari

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Mini Van | Ldv V80 Guaranteed model
Reviewed: Mon, Sep 24, 2018
“Value for Money”
About Aucar: 8.0 /10
Dislike: The extras for the toll charges. to way too much as the extras >50% of toll value.

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