Bad experience.

I would never rent again from Advantage again. I have been coming to Nevada for 40 and renting a car and I have only had 2 bad experiences this was the worse of the two.

First car smelled like smoke, but they did give us another vehicle. Car was not in great condition but did get us around. Staff were helpful but a little pushy to try to upgrade us and sell additional insurance.

All in all the car was great and service good. The frustrating thing was the extra insurance costs and fee's. Bill come in at twice the quoted rate.

Staff lied about what insurance was needed. First representative said we were at the wrong counter, couldn't find our reservation, second guy found it in two seconds, then lied and ripped us off with the insurance.

The time it took to pick up car was unacceptable.Girls behind counter didn't seem to care how long the people in line were waiting.They had no economy class vehicles left that I had rented months ahead of time,therefore we were given a mini van and it of course cost a lot more for gas than I would have needed to spend.I will be looking else where next time to rent.