Experience was very good

Very satisfied, the staff were friendly and very efficient.

Overall, quite efficient and the staff were friendly. When returning the car, a Black guy mentioned there was a spare key missing from the car key. I had no idea about it as it was like that when I received it and no one informed me. Just a minor issue.

I could not find the car I ordered and it was changed one day later. Thank you to Almo for their service.

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I booked because the pick up was close to my hotel and I chose a Ford Focus because I drive one at home and would have found it easier to drive than another car. I was offered an 'upgrade' - a Jeep in bright metallic blue with all sorts of flap-doodles that I did not need. Luckily there was still a stick shift Renault Clio available and I opted to take that. There is always the assumption that the customer wants a 'new' car and every extra but having driven in French cities before one quickly notices that almost the only new cars are hire cars and that local drivers drive beat-up bangers and regard driving as a contact sport. I would be happier driving something that looked less conspicuous. In fact we were so anxious that we asked for the insurance 'up-sell'!

Friendly and professional