Interrent at Montpellier Airport

We did not get the car we wanted. We were not given any other option than what we got 'take it or leave it'. They were totally over the top in trying to sell insurance. They insisted on a credit card (which a lot of people don't use anymore). Why not take a deposit on a visa debit. We had to pay c€250 for this reason. The building is overcrowded and their process is too slow. It is not obvious to take a ticket when you arrive.

Pick up of the car took 1.5 hrs, this was largely due to having to leave a 1200 Euro deposit. As I wanted this to be on credit card we needed a PIN number which I didn’t have, apparently a signature is no longer valid. This was not clear in the booking process. Be aware you will have to leave a large deposit if you use this company. There was also only one member of staff when we arrived so there was a long wait as the staff member was doing everything from checking cars for scratches etc. to paperwork. Although the staff member was friendly it was clearly too much work for one person. The car we eventually got was not the car I had booked and although clean the engine sounded dodgy and it was not a great car.

Car not ready on arrival

Car was perfect for our needs. Great customer service.