Was disappointed with how extra insurance was sold/explained. Difference in what was said to what was actually covered leading to ambiguity on return of car with a puncture. Initial car damage indicated damage to front right wheel where puncture occurred after the fact with no obvious damage to tyre other than punctured tyre had some damage in region of listed damage so concerned that on return told that I was liable for £180 when told on collection we were covered for everything other than damage to windows and mirrors so pretty disgusted with all the ambiguity.

The airport rental desk staff claimed I had zero insurance and tried to make me sign a document to acknowledge it. Allegedly nobody has insurance with inter rent. I object to have vastly different expectations between booking and actual execution. If you are aware of what inter rent / gold car are going then you need to make your booking more transparent. If not, you should take this up with them and stop trying to extort customer at the desk

Seemed fine, but misleading

Very long wait and additional charges.

Worst vehicle condition ever! Can told that I damages below 5 cm do not need to be recorded, after return charged 120 Euro! A SCAM! Never use Internet again!!!!

Great platform, you just need to choose the right car provider on the ground

Car was perfect for our needs. Great customer service.