SHIT

It was a bunch of crap. I pre paid for a small car and they said they didn’t t have one because of st Patrick’s day. They then make me pay $80 over what I already paid for the car they switched me into. Normally when this happens I do not pay an up charge for the vehicle they want switch me into. I had no choice as this rental location required off site pick up from the airport and there were no other rental car companies near by. Felt totally taken advantage of. I don’t think they even applied my area payment to the rental. When I tried to dispute the charges I was made to feel as though take it or leave it. This was a terrible experience.

Counter staff helpful but took a while for form filling

Did not use the price protector

Was told the class/size of vehicle I booked wasn’t available, hence I had to leave a bag in Dublin with relatives. Witnessed the same routine with another customer when I returned the vehicle, which makes me wonder.

Have yet to see a refund which the so called price protector achieved for me, certainly hasn’t hit my credit card. And it’s now 3 weeks since my hire started.

I waited 40 mins for the bus at the airport to find out that it was going to go to the hotel first and wait 30 min. That is not acceptable. And they dont tell you this when they tell you where to go for the pickup.

Never again, this is the worst rental car experience ever, I suggest removing them from your platform as I thought you were the same company. Shocking service, all the scam extras they charge, the delays in pick up, told I had to bring it back full of fuel when it only had a quarter tank when I collected. Rude staff who didn't care.