Only the booking time cannot be changed, such as to shorten the day when planned schedule changes.

They tried to charge me for smoking in the car of $150. Problem is I do not smoke!!

I had to wait 45 minutes for the shuttle service and then about 20 minutes at registration desk. The car was great. Dodge Durango R/T

Excellent

I wanted a jeep Cherokee. But they dint have any and "upgraded" me to a Dodge ram 5000. Which I didnt want because I spent over a 100 dollars on gas for such a large vehicle with only me as a passenger. The other option they had was to take a small sedan, but they won't refund the money for the larger booking I did. Since I didnt want to degrade, I took the ram. It was helpful because it snowed and I had a very safe drive. But the jeep would have been d same and I would have saved some money on fuel.

Easy rent cars were brilliant.

Amaing experience. Have booked through them for second time. Got updraded both times. Thanks.

Smooth booking process. Wide variety of car rental companies.

Car provided wasn't as advertised. The car received was good but I needed more space for bags, hence had to take more trips and cost me more. The pick up wait was over an hour. The drop off time was smooth and quick. If you could lower your prices more, this would help me book more.