From the United States
+1-8007618913
From Canada
+1-2897685366
From the United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
From Taiwan (China)
+886 2 2656 3571
Live chat Email us Service Code: 9042314264
logo_img

Horrible experience. Horrible customer service.

Reviewed: Thu, Mar 21, 2019
About TU Florida: 2.0 /10
I arrived at the location and the person that was supposed to take care of me wasn’t there. Instead I was greeted by a very angry man, that wanted to sale me unnecessary options and started yelling at me when I just wanted what I paid for. This company makes false advertising on the easyrentcars.com website to get you to pick them and try to charge you MORE than the average cost of a similar car. Also trying to add fees that they says are mandatory but there are not. The person literally kicked me out of the agency saying I was crazy to pretend getting a car at this price. The price that they advertised. DO NOT RENT FROM THEM!! Horrible experience..!!!
Standard | Volkswagen Jetta or similar

Relevant Reviews on TU Florida TU FLORIDA RENT A CAR

B.Nikhare

View more >
Compact | Nissan Versa or similar
Reviewed: Thu, Jul 11, 2019
“This is the worst experience I have ever had. I will NEVER ever come back again. ZERO STARS FOR YOU”
About TU Florida: 2.0 /10
WORST.... WORST... WORST

View more >
Economy | Toyota Yaris or similar
Reviewed: Thu, Jun 6, 2019
“Fraudlent, unprofessional, no English, scary, still having nightmares. Needing refunds.”
About TU Florida: 3.3 /10
Staff not on time. My agreement/reservation was not honoured. Extra charges. Wrong/ larger car. When questions asked staff would ignore or deny or walk away, and also lost their ability to speak English. I will be contacting the authorities. Business next door I sought out for help reports this happens often.

L.Garcia

View more >
Economy | Toyota Yaris or similar
Reviewed: Fri, May 3, 2019
“It was difficult to find TU Florida. I thought it was going to have its own office in the airport.”
About TU Florida: 8.0 /10
The service was great! One thing I would suggest is to have a more convenient drop-off and pick up location.
About QEEQ: 8.0 /10
Please include drop-off and pick-up locations into reservation so we can plan accordingly.

unsatisfied customer

View more >
Compact | Nissan Versa or similar
Reviewed: Fri, May 3, 2019
“TU Florida is a rip off - I want a refund”
About TU Florida: 3.7 /10
Tu Florida is a rip off company, I reserved a car for $76 and they made me pay $360. The forced me to pay an insurance they allegedly said it was mandatory and it wasn't. I had CDW insurance from my visa credit card and they immediately said I needed another insurance. The lady who helped me had the worse customer service and she said that I wasn't renting a bicycle. They overcharged me against my will. My friend who rented an SUV on that same day and also rented a GPS even paid less than what they made me pay. I demand to receive a refund from this poor service and this rip off company.
About QEEQ: 8.0 /10

M.Tanaka

View more >
Compact | Nissan Versa or similar
Reviewed: Sat, Apr 13, 2019
“My worst rentacar experience at TU Florida.”
About TU Florida: 3.7 /10
At the Easyrentacars.com, the reservation showed the tax and surcharges were included, but actually I had to pay tax and hidden costs at TU Florida when I picked up the car. I understand the $105 for SunPass, but the the issue is other charges. I did not change my plan and and save my time, so that I had to pay it. The original price was around $90, but it ended up for me to pay $300. I believe that this is a big issue even at Easyrentacars.com. This is almost a fraud. This is the worst rentacar experience in my life so far.

Pay for Car Rentals with Crypto

In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
map-big
Planning to rent a car on your next journey? Subscribe to get an exclusive 5% off coupon for new users!
Read our privacy policy - you can easily unsubscribe at any time.