My worst rentacar experience at TU Florida.

I was given a vehicle with expired registration and agent wanted me to continue driving that vehicle. I then was in a accident and agent refused to give me another vehicle.

Fee was 3x what was displayed when booking, due in large part to a $60 SunPass for tolls. Pickup instructions did not include any notes about having to call to request the shuttle, which was necessary. Staff was very nice and courteous, but the process was extremely difficult without being able to speak Spanish. Booked car was not available, so given an SUV with lower gas mileage. Rear tires were low and had to be filled twice. Check engine light and another indicator were on the entire trip, though no issues occurred. Communicating with staff was again difficult during drop off.

Worst travel experience ever!!! Website claimed they were onsite at airport, not true. I called to confirm reservation from airport, I was yelled at and told our reservation was no good, then hung up on. Repeated attempts to call back went unanswered. We ended up renting from National and spending much more since it was now last minute, thanks TU Florida, should say FU Florida.

Car with flat tire and no other car to replace.

We never got our car. We called and called for a shuttle from the airport at the time we booked. No one answered the phone. No shuttle ever came. The airport said that TU Florida was out of Business. The online reviews said it scammed other customers and we rented from a different company