Easy, from start to finish.

This company is very reliable, and the cars are very new. The car I rented this time had only a little over twelve thousand miles. Last year, my wife and her friends rented a Suburban with just over five thousand miles. During this trip, a small stone flew and created a tiny hole in the windshield, but it was very easy to exchange the car in San Francisco. QEEQ's service was also very timely and thorough. Kudos to them.

Like: The support customer care is excellent , as i sent a few emails , and made call, all staff get clear information.
Dislike: When making a call all the different department ( this is normal for all companies ) but takes time etc.