Picking up the car was super easy, even really early in the morning there was staff on duty to help. I’ve rented through QEEQ many times and I’m always very satisfied! Sometimes the staff at the rental counter are almost a little too enthusiastic, but in a good way.
It’s a smaller company, so the line at the counter was short. They did try to upsell extra insurance, but once I said I already had full coverage they didn’t push it and the whole process was done pretty quickly.
When I went to pick up the car they told me there were no Focuses left and told me to just pick something from the last row. Turned out there were no cars there at all. After a while a K4 and a Soul showed up, so I went straight for the K4. The next day the maintenance light came on, so I drove it back to swap cars. No more K4s—only a Suzuki or even smaller cars. After I filed a claim they finally agreed to give me a K5. Got stopped once as I was driving it out of the garage, but after that everything went through fine.
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