Terrible and Inefficent Pickup and Return Process

Awesome experience fair exceeded my expectations. Will use them again given the opportunity. Don’t forget to bring you proof of insurance with you at checkin.

Car had been in prior accident and didn't handle perfectly on curves but was fine overall. 2-shuttle process to get to pick up location. Address given for drop off did not match up with Google maps, so I'm glad we weren't in a hurry to make our flight. Customer service was very good. Office and bathroom were dirty. Nevertheless a very good value for the price.

Either their phones were malfunctioning or staff weren't answering, but I waited 45 minutes to be picked up at the airport. Not a good start. Once at their site, things were ok. Car fine. Staff maybe assumed I knew the "ropes" more than I did. I had to ask questions. It all worked. Price was amazing.

No problems booking. I was a bit confused how Easyrentcars and the actual rental company were connected.

Staff is polite and respectful. Although, I could see that the staff was buzy, they kept a smile. They worked as a team. Good job on the staff

Like: Price, vehicle and the service representative, Patrick.
Dislike: Nothing.