Mind the extra insurance and currency of the security deposit operation

good experience

good experience

Although I had documents saying amount due at airport as 0 I still had to pay a fuel surcharge of €24 (or they refused to give me the car) plus the incessant pressure sales techniques from Goldcar to take their insurance. Booked a Ford Focus got a Seat Leon which was smaller than anticipated

Booking was easy and the automated price drop re book is fantastic

We couldn’t get the car we had paid for as gold car wouldn’t accept the insurance so we had to pay another £175 or they would charge our credit card £1400 which we would get returned to us within 30 days . This is totally unacceptable and for this reason we will not recommend your company and will not be using again

As above

The price was very cheap. So cheap that you would think how can they rent a car at this price and make any money. But the English woman at the counter was not very nice. She didn't smile once and all she did was tell me how much I was liable for when I turned down the insurance. And then tried to tell me I needed to have an international drivers license and I would be fined if I was stopped and didn't have it. This is not stated in their terms and I have rented many times in Spain before with no issues. So they were very pushy and not very nice but in a way it was worth it because the car was so cheap.

Very pleased to see the condition recorded on pickup was correct. Great to see this being done right.