Fast and Easy !

I booked a Malibu, and they provided a Malibu as well. When picking up the car in the parking lot, I noticed an uncommon yellow warning light on the dashboard. After contacting a staff member at the parking lot, they quickly swapped it for a Nissan Altima, without causing much delay. By the way, comparing the two cars, the Malibu has a slightly larger trunk space.

I hadn't been to LAX in a long time and forgot how to find the shuttle, so it took me a while to locate it. The store wasn't very busy in the late afternoon around 6-7 PM. It shares the premises with Hertz. I waited in line for about 10 minutes before enquiring what cars were available. They offered me a Nissan Armada and a Ford Expedition, and recommended the Ford because it was a newer model. They suggested additional insurance, but I declined. The car was okay, though not exceptionally clean. There were some residual spots in corners not easily visible, but it was acceptable.

Very convenient.

Reputable big company