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Live chat Email us Service Code: 4576796339
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Extremely Nice, Helpful Young Lady at the Rental Desk

Reviewed: Fri, Apr 5, 2019
About Hertz: 7.0 /10
The car stunk like cigarette smoke when we picked it up. We don't smoke, we hate it. It was DISGUSTING. The good news: The young lady who helped us when we picked up and dropped off the car is wonderfully helpful and nice. She went the extra mile to give us what we wanted. I am sorry I did not get her name (she is Asian and has a blonde/light streak in her dark hair), but she most definitely deserves a raise!
About QEEQ: 8.0 /10
Economy | Chevrolet Spark or similar

Relevant Reviews on Hertz in United States

Mike Sally

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Reviewed: Thu, Jun 26, 2025
About Hertz: 2.0 /10
About QEEQ: 10.0 /10

Thomas Sinclair

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Reviewed: Tue, May 20, 2025
About Hertz: 10.0 /10
It was okay. I arrived in Los Angeles at 11 PM, and when I found the rental office, there were only two counters open. I waited nearly two hours to get the car. However, the process of giving me the car was straightforward, unlike some companies that secretly downgrade you a level. The car was relatively new as well.
About QEEQ: 10.0 /10

Constance Antoinette

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Reviewed: Sun, Nov 17, 2024
About Hertz: 10.0 /10
The service was excellent; they replaced it with a 2025 K5 of the same class, and the driving experience was fantastic.
About QEEQ: 8.0 /10

Murray Isaac

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Reviewed: Sun, Sep 8, 2019
About Hertz: 10.0 /10
The car rental location was very professional, the service was excellent, and the process of picking up and returning the car was very simple. The check-out process took about 10 minutes.
About QEEQ: 10.0 /10

Carol Hamlet

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Reviewed: Mon, Sep 24, 2018
About Hertz: 8.0 /10
Quick pickup without queuing

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