Excellent experience...

Thank you very much, the staff thoroughly explained the car rental and return process.

I chose Hertz because it's a well-known international rental car company with reliable services in every aspect. The prices are reasonable too. I had already purchased the Super Cover insurance on QEEQ, so there were no additional recommendations made during the process. After swiping the credit card for pre-authorization, the car rental procedures were completed quickly. They explained the important details, and I proceeded to pick up the car. However, you need to proactively request a vehicle inspection. The company will provide an inspection form where you should check for any damages to the vehicle, note them on the form, and return one copy to the rental company. It's also a good idea to upload photos of the car from various angles and any damage points to the QEEQ app as suggested, ensuring double protection.

They usually recommend full insurance, which you can refuse.

I requested a Ford Mustang but got given a Mercedes SLC instead. This was a big deal for a car enthusiast. Also the waiting time took far too long.

Like: the price was very competitive. rented a hybrid and it was a great car to drive and enjoyed the gas savings.
Dislike: the rental car return at Mpls. airport is horrific due to construction. It is like running a quantlet.