excellent experience!

Very convenient. There is a shuttle at the airport. No promotional pitches when picking up the car. Clear signage for returns. The return process was quick and smooth without any issues. Everything was perfect.

The girl who we pick dates car up from was super friendly and helpful. We requested a Mustang and she was able to arrange that but we had to wait a couple of hours because all they had available at that moment was a Camero but we wanted the Mustang

Wait time to pickup rental was very long due to a delayed flight, but staff was accommodating, and upgraded me free because the car I originally planned on was in need of service. Drop off time was so quick that it was concerning. Neither pickup or drop off staff would review the issues or damages with the car with me in person and this also concerned me, as I would not want to be charged for damages the car had prior to my use. I drive a 2017 Volkswagen Jetta, that was a little worse for wear. The car had ants, dirty windshields- rear and front, and every seat had water stains. The rearview mirror was broken and wouldn't stay in place. The power windows did not work properly because it is in need of a window modulator. The engine had charging issues and I suggested to the drop off staff that it needed a new battery. I also suggested that the car receive a transmission flush, as the overall mechanical stability was clunky and I was worried the tranny would drop out.

Three website was easy to use, and customer service took care of me when I was in need when my flight was delayed so long and I was fearful that I wouldn't be able to get the rental car after closing time. Service representatives were accommodating and contacted Thrifty for me and ensured that someone would be there to fulfill my rental.

Airport location was hard to locate. I drove right past it and had to make a uturn