excellent experience!

Satisfied

The waiting time was quite long. A salesperson directly added comprehensive insurance without informing me, which would have cost me a few hundred dollars extra. After I noticed it, they tried to argue, but eventually canceled it. Just be more careful when checking. Other than that, it was satisfactory.

1. Strictly adhering to the online order price for car pick-up, the process is simple with no added mandatory services. 2. Since my reserved model was unavailable, they upgraded me to a better one for free. 3. The first car had some issues, but they replaced it with a brand new one (1300 miles) without any conditions, and it was in excellent condition.

Arrivo un’ora prima del previsto e al posto del veicolo scelto vogliono darmi una vettura più piccola. Sono irremovibile , tentano di nuovo di convincermi dicendo che avrei dovuto aspettare mezz’ora, poi diventata un’ora. Quando hanno capito che non avrei accettato altro veicolo , puff la macchina compare. La macchina era nuova (Chevrolet Tahoe con 1100 miglia ) , molto soddisfatto, meno del personale al noleggio a Cleveland.