From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 2461744088
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 2461744088
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Excellent car, not so great service (Alamo).

Reviewed: Fri, Jul 24, 2020
About Alamo: 8.0 /10
The car had some damage to the inside of the trunk, and it was t documented before we left. (It was in the lining of the trunk that covered the spare tire). And they are trying to charge us an extra €290 for damages. We didn’t do this so fighting with Alamo’s customer service is proving to be difficult. Make sure to check everything inside and out. They’ll try and get you.
About QEEQ: 10.0 /10
Super easy to book! Would definitely do it again.
Economy | Fiat Panda or similar

Relevant Reviews on Alamo in Italy

L.PECK

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Economy | Renault Clio or similar
Reviewed: Mon, Oct 14, 2019
“Professional & Helpful”
About Alamo: 8.7 /10
Verona Station was awkward to get back to we were not informed we could use taxi/Bus lane only to get back to depot
About QEEQ: 9.0 /10
Easy process

Jo

View more >
Intermediate | Audi A3 or similar
Reviewed: Tue, Sep 10, 2019
“Extremely disappointing.”
About Alamo: 4.0 /10
Car was not what I paid for. I was given a compact car (VW golf) instead of the intermediate car I requested (was supposed to be something in the same class as an Audi A3). The counter staff (Locauto) argues with me at length about this, arguing they were of the same class and wanted me to pay more for a different car, which I refused. Further, the process took quite a bit of time, from the counter to actually picking up the car. The car also had significant damage, which the person who gave me the car assured me he noted on the ipad/tablet, but who apparently did not. Consequently, when I dropped off the car, the Locauto staff person gave me a hard time about the damage and said I would definitely have to pay for it. She then made me write a statement regarding the damage under penalty of perjury. This process held us up when we had a flight to catch. I then got an invoice for 400 Euro by the time I landed in the US, which clearly demonstrated that they did not perform any investigation. The email with this invoice only gave a total of 48 HOURS to contest the charge or my credit card would be charged, which is a ridiculously short window, especially for people with long flights. I did contest the charge and they did drop it, which also is evidence that they did not investigate the damage prior to charging me and caused me unnecessary delay and stress.
About QEEQ: 8.0 /10

View more >
Compact | Volkswagen Golf or similar
Reviewed: Tue, Aug 27, 2019
About Alamo: 9.7 /10
Great service
About QEEQ: 10.0 /10

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Economy | Fiat Panda or similar
Reviewed: Fri, May 31, 2019
“Basic service. But charged a late pick up fee (at 11pm) of 40 Euros...never seen that before.”
About Alamo: 6.7 /10
We arrived at 11pm and we were asked to pay a late pick up fee of 40 Euros, I couldn’t believe this (this is in small lines in the bottom of the confirmation) but I couldn’t believe it.
About QEEQ: 10.0 /10
Nice and easy. Good customer service

View more >
Economy | Fiat Panda or similar
Reviewed: Thu, May 30, 2019
“All things were good. No hassles or sales pressure at pickup, no problems at drop-off”
About Alamo: 9.7 /10
No issues, smooth car pickup process
About QEEQ: 10.0 /10
No issues

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