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Search for Hertz Car Rentals in Queenstown

Feeling very ripped off and seeking some response and correction

Reviewed: Sun, Jul 26, 2020
About Hertz: 6.0 /10
Although we had pre paid the collision damage waiver, Hertz advised this was not the case and charged for this again. They also denied that we had paid a deposit despite showing them the Qeeq receipt. When asked to see his screen I pointed out his own system showed a $200 deposit. The Hertz rep advised the Qeeq agreement was noting to do with them. Total agreed to paid via Qeeq $1,034.19 total charged by Hertz $1,219.94 on top of the $244.13 deposit paid. Accordingly total charged $1,464.07 against the agreed $1,034.19 an extra cost of $429.88!
About QEEQ: 8.0 /10
As noted in the Hertz comments $429.88 charged against our card which we want addressed.
Toyota Prado image
Hertz
Queenstown Airport(ZQN)
Queenstown
New Zealand
Premium SUV | Toyota Prado or similar

Relevant Reviews on Hertz QUEENSTOWN APT

Don Emmie

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Hertz
Queenstown Airport(ZQN)
Queenstown
New Zealand
Reviewed: Sat, Oct 12, 2024
About Hertz: 10.0 /10
The process was smooth and quick.
About QEEQ: 10.0 /10

Guy Haywood

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Hertz
Queenstown Airport(ZQN)
Queenstown
New Zealand
Reviewed: Fri, Feb 9, 2024
About Hertz: 8.0 /10
When we returned the car, there happened to be a staff member patrolling the parking lot. They took the keys and said everything was okay, so we left. Important note: there was no joint inspection of the car! Two days later, we received an email notification of car damage and a hefty bill!
About QEEQ: 10.0 /10

Edward Francis

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Hertz
Queenstown Airport(ZQN)
Queenstown
New Zealand
Reviewed: Wed, Feb 5, 2020
About Hertz: 10.0 /10
Convenient, quick, courteous. The staff specifically reminded us about driving tips.

David Noah

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Hertz
Queenstown Airport(ZQN)
Queenstown
New Zealand
Reviewed: Mon, Apr 24, 2023
About Hertz: 4.0 /10

Gemma Shaw

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Hertz
Queenstown Airport(ZQN)
Queenstown
New Zealand
Reviewed: Tue, Aug 11, 2015
About Hertz: 8.0 /10
No need to queue, plenty of cars, and you can pick up the car even before the scheduled time.
About QEEQ: 10.0 /10

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