SURPRICE RENT A CAR Faro Airport Review: Pickup/Drop-off Acceptable, Cleanliness Acceptable, Customer Service A......

C.Parsons

Portugal

Reviewed: Mon, Apr 8, 2019

About SURPRICE RENT A CAR: 4.0 /10

The car was old and in poor condition. The Full/Full agreement was not honoured even though i was able to produce the paperwork. On pick up the counter staff were abrupt and unhelpful. The car had several dings and dents that were not recorded which is not good. There was no Air conditioning in the car. On drop off they were such more helpful but it did take a long time

Mini | Peugeot 108 or similar

1 days rental

Relevant Reviews on SURPRICE RENT A CAR Faro Airport

Portugal

1 days rental

Economy | Seat Ibiza or similar

Reviewed: Fri, Sep 13, 2019

About SURPRICE RENT A CAR: 6.7 /10

dirty windows, inside, outside. dirty car.

S.Mcdermott

Portugal

1 days rental

Full Size Van | Mercedes-Benz Vito or similar

Reviewed: Sat, Sep 7, 2019

“I would pay the difference and pick up from the airport. To much risk with the poor transfer. Never”

About SURPRICE RENT A CAR: 4.7 /10

I booked a Mercedes and got a Peugeot On return we went to the drop of point and it was closed. Someone turned up and as the transport was full as more families were waiting. I told the company I will drive my full van to the airport as I would of had to wait another 30 minutes. Also the wipers had a massive RIP in the middle so every time I wiped the window I had to use a towel so I could see My score is less than yours will never use again

About QEEQ: 8.0 /10

As above

S.Seddon

Portugal

1 days rental

Full Size Van | Mercedes-Benz Vito or similar

Reviewed: Sun, Jul 14, 2019

About SURPRICE RENT A CAR: 9.0 /10

I noted there were bad comments on FB page about Surprice rent a car but I can honestly say none of them rang true in my experience with them. Counter staff polite friendly and did not push more insurance. The man who check vehicle when we returned was also polite and it was very quick. Would use them again as I think i saved approx €300!!

About QEEQ: 10.0 /10

Portugal

1 days rental

Economy | Seat Ibiza or similar

Reviewed: Sun, Jul 7, 2019

“Tons of hidden charges resulting in us walking away without a car, we spent less on taxis!!”

About SURPRICE RENT A CAR: 2.0 /10

We did get to take the car we booked. Hidden charges galore totally more than €200 at SURPRICE, charge for collection after 8pm, they wouldn’t release car without their insurance even though we had separate cover for a year, didn’t except AMEC and wanted to charge for second driver in order to use a second persons card. Addition changes for toll road machine. Stead clear of this company

About QEEQ: 8.0 /10

Booking was easy but will think twice next time and go with one of the more we’ll known car rental companies

S. Pristavu

Portugal

1 days rental

Compact | Fiat 500l or similar

Reviewed: Sat, Jun 15, 2019

“Probably the worst experience”

About SURPRICE RENT A CAR: 6.0 /10

Worst experience in the past 10 years. I was refused to pay by debit card and given no option but to buy again the insurance at double the price I already paid online- €15/day because I didn't have a credit card. Charged an out of hours fee for dropping off the car before 8:00. Pushed into hiring a tag for motorway at €1.85/day when I had to pay the tolls anyway and could have done without it as you could pay with cash or card at pay points. I felt bullied and ripped off. Only had a Toyota Aygo with no cruise control, no parking sensors no key remote lock, but I paid the price for a large premium car. Never ever will use this company nor reccomend to anyone.

About QEEQ: 10.0 /10

The booking was all right- all good and thank you for all the options and smoothness of the booking.

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