Although the pickup was off-airport, the staff was easily reachable, so there were no worries.

Long wait to get vehicle. Motor not running smoothly, particularly on decent.

Ended up with a bigger car (SUV) which was appreciated. Helpful staff and quick process. Fantastic value for money!

Very easy process and the best price by quite some margin

Long wait for ca.

Good platform. Price drop added no value

It was a very pathetic experience with EZU. There was an incident with the GPS for which I paid $40 cash and just didn’t get a chance to use it because the GPS dropped and screen cracked. I informed Grace of EZU that this has happen the very first day and upon returning the vehicle I was told by Frank of EZU that I will be charged $300. I told Frank that I won’t be paying a single cent because it was not my fault the the GPS fell down as it was installed on the glass by EZU employee. I should get a refund of $40 as I was not able to use the GPS at all and informed Grace on a good faith. I used my mobile for navigation for the entire trip. Also I got a vehicle which had scratch and informed EZU of the same before driving the car off their drive away and the response from EZU is that we are aware of the same.