Complicated

exceed

great

old car

no price drop

Fox gave us a car with 35,000 miles on the original tires. After driving many miles, we discovered a large bubble on a tire sidewall. the bubble makes the tire likely to blow out soon, unsafe to drive. Fox sent us to a tire shop but wouldn’t pay for the new tire. So we bought the new tire.

Like: The car was reasonably priced.
Dislike: We requested a Toyota Corolla, (knowing full well that you don't always get what you request) but instead was issued a Red Kia Soul. Turns out the Red Kia Soul had a California license plate on the front and an Arizona license plate on the back. When we brought this to their attention, they wouldn't let us rent the car. They issued us a BLACK Kia Soul. Ever driven a BLACK car in Phoenix in the Summer? But there was a Toyota Corolla parked right next to the Black Kia Soul, and they wouldn't let us rent it either. None of the staff were very patient or helpful. It's like they were bothered that there were so many issues. We were the only customers at the time. Our plane landed at 9:30 pm and we left the rental car place at close to 11:00 pm. Still never knew why the Corolla (that was right there) was not available to rent.

Like: They asked what I would like and they also made sure I had options!
Dislike: Was told I would get a Kia Soul but got a Toyota Corolla! Little cramped compared to Kia but still a good car!