Needs more information

Japan

Reviewed: Sun, Apr 14, 2019

About Times: 7.0 /10

Very hard to find location for pickup as had not been given the name of the local agency only a location. Local staff were unable to tell me whether I would need the ETC card for my journey or explain it properly hence we had a lot of problems subsequently using toll roads - an information sheet in English would solve this problem.

About QEEQ: 8.0 /10

The name of the local agency needs to be provided on booking confirmation to help locating easier.

Times

Minato-Ku

Japan

Economy | Mazda 2 or similar

1 days rental

Relevant Reviews on Times in Japan

Japan

1 days rental

Economy | Mazda 2 or similar

Times

Tokyo Narita Airport(NRT)

Tokyo

Japan

Reviewed: Fri, Dec 20, 2019

“Just take the train”

About Times: 2.0 /10

When picking up we asked for the unlimited toll pass which we thought they charged us for... I paid for something extra about the toll pass, then on drop off they made me pay an extra 30 000 yen. After all that they wouldn’t even drop us off at our hotel (min drive away from rental place) but instead drove us 20 mins back to the airport so we could buy train tickets back to the same area as the rental car area and then walk 15 mins to our hotel. When picking up the car I inspected the outside of the vehicle for any prior damage and the rental guy seemed insulted that I didn’t just trust everything was accounted for. Luckily I didn’t because there was a giant dent in the side of the passanger door which I’m sure they would have charged us extra for had I not pointed it out and taken photos as proof that it was like that when we picked up.