The process was simple and quick

The car I chose matched the one I rented.

While on our trip, I reported that someone scratched our car in a parking lot. I had the other driver’s information and I filled out all the requested forms. I am very disappointed that this matter could not be resolved while we were still in Israel and that I was told I will have to wait several MONTHS until I can get a refund to my credit card of the $500 deductible! If there is a quicker way to do this, I would very much appreciate it.

The car was in a good condition, just as one could expected.

Easy to use. And you reacted quickly on my mail request.

This was the worst rental car agency I have ever used. Never again! It took them 2 h to give a car! Uncettable! Did that reason we got to Masada 15 m to late to be able to enter so we could not see it! They had significant effected my vacation by being extrinely inefficient!