When picking up the car, the staff wouldn’t accept the QEEQ booklet as a valid license. In the end, they only released the car after I showed a notarized document with a Hague Apostille. Everything else was fine, but if you’re booking with this company, make sure your documents will actually be accepted at pickup.

Low efficiency in Europe, the vehicle's windows were not properly cleaned, posing safety risks.

Very good, any issues were promptly resolved.

The counter lady asked us to buy the car insurance. She changed another car for us when we refused to buy the insurance from the counter.

Good