EXCELLENT

The staff quickly located the reservation using the name provided. They may try to upsell insurance and require proof of additional insurance coverage. You need to provide the rental agreement, specifically the section explaining the insurance coverage, before they accept it. Additionally, you'll need to sign a declaration stating you haven't opted for the company's extra insurance coverage. Once completed, you're ready to pick up the car!

The service was excellent and they only charged a 3000 lira deposit for the highway tolls. The remaining deposit was returned quickly.

Overall satisfied, they gave me a new car with only 4000 kilometers.

The lady at the counter was quite patient. My English is not good, and she communicated with me repeatedly

Budget truly lives up to its reputation as a global brand. They are everywhere and clearly marked. The service is very professional, and they don't push you to buy additional insurance. The pickup and drop-off processes were very efficient, and the deposit was returned on the fourth day after returning the car. Great!