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Horrible. Got tricked into paying twice for my rental.

Reviewed: Tue, Apr 16, 2019
About FOX RENT A CAR: 4.0 /10
I have never been straight up swindled by a company in my life. This is exactly what happened with FOX RENT A CAR. My heart hurts every time I re-live what happened to me. You should never do business with a company like fox rental. I told them that I did not need any type of insurance from them since my credit card and personal insurance covered everything. The guy behind the counter, smiled and said okay. He then proceeded to charge me for the personal insurance and told me, don’t worry, it’s just a deposit and it’ll be returned back to you. It’s my fault, I trusted him and signed on because I didn’t think the swindling would be against the law. I felt like I was in third world country or something. Anyways. I will never do business with FOX CAR RENTALS AGAINS.
Intermediate | Toyota Corolla or similar

Relevant Reviews on FOX RENT A CAR LAS VEGAS AIRPORT

Vegas Visitor

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Compact SUV | Chevrolet Equinox or similar
Reviewed: Thu, Aug 19, 2021
“Qeeq is good, fox, not so much. You can start dropping your prices already.”
About FOX RENT A CAR: 10.0 /10
I am feeling ripped off because the excuse for the high cost of renting a car was because of a shortage of vehicles compared to the demand. But the car lot was full of cars both at pickup and drop off. So the shortage seems to be no loner the case. So fox and other companies are keeping the high rental charges artificially high now. That is my perception, and why I rated it a 2.
About QEEQ: 9.0 /10
No complaints about qeeq, other than the price shown by qeeq site was lower than the fox confirmation, so we were not sure what the real cost was going to be. So I called qeeq, and the agent explained the difference.

F.Salamon

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Full Size | Toyota Camry or similar
Reviewed: Thu, Nov 21, 2019
About FOX RENT A CAR: 9.3 /10
Rather long wait to pick up car---but great rental rate and helpful staff!
About QEEQ: 10.0 /10
Worked well and rebooked late at a better rate. Timely refund provided for cancellation as well.

R.Ward

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Full Size Van | Dodge Grand Caravan or similar
Reviewed: Tue, Jul 2, 2019
“Need better/more help at the pickup location.”
About FOX RENT A CAR: 7.7 /10
Waited 2 hours to get the car. Tires were marginal. Had to take 2 shuttles to get to the Fox Rental Center.
About QEEQ: 7.0 /10
Easy to maneuver through the process.

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Large SUV | ford Explorer 7 Seats or similar
Reviewed: Mon, Mar 11, 2019
“Horrible”
About FOX RENT A CAR: 4.3 /10
Horrible.

M Cast

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Full Size Van | Dodge Grand Caravan or similar
Reviewed: Sat, Feb 9, 2019
“Great Customer Service, professional and friendly staff”
About FOX RENT A CAR: 10.0 /10
I was happy with the customer service I received when picking up the car. The counter person was friendly and professional and the representative at the gate was very helpful in reviewing the car with me. Both made the process go quickly and got me on my way to start enjoying Vegas! Kudos to both representatives. The return went just as smoothly, the representative there was polite and professional, we walked around the car together and she printed out my receipt and told me what charges and credits to expect on my credit card. Overall great service. The only thing I wasn't happy with was having to take two shuttles from the airport to the car rental place.
About QEEQ: 10.0 /10

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