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Will NEVER Choose One Switch EVER again

Reviewed: Wed, Apr 17, 2019
About One Switch: 4.7 /10
Car was fine, small economy car. Picking up the car was HORRENDOUS. Shuttle bus driven by non english speaking driver, had no idea if I was on the right shuttle. Got to the container office in the middle of a parking lot, 6 miles away, only to find out that I could not use my OWN Florida insurance with out an additional $10 per day charge, I could not use my OWN Sunpass Transponder with out possible fines, Difficulty in communicating with a non english speaking staff. They video taped the delivery condition of the car, I imagine to scare renters into taking exceptional care of their vehicles. My affordable car rental had extra hidden charges of more than $160.00. Never ever have I had such a frustrating car pick up. Will never go off airport property again.
Intermediate | Toyota Corolla or similar

Relevant Reviews on One Switch Orlando

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Compact | Toyota Corolla or similar
Reviewed: Wed, Feb 26, 2020
“Not very pleased with the surprised mandatory (forced) liability insurance charge!”
About One Switch: 7.0 /10
We thought we had a great deal, price wise, for the 4 days we rented the vehicle. But upon pick-up of vehicle (going through/signing of the paperwork), we were unpleasantly surprised that we had (forced) to obtain their liability insurance although we told them that we had our own. That cost in itself costed us more (almost double) than the entire 4-day rental price. :(

P.MOJICA

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Compact | Nissan Versa or similar
Reviewed: Wed, Aug 21, 2019
“NEVER EVER EVER EVER EVER EVER AGAIN”
About One Switch: 4.7 /10
One switch uses illegal practices such as bait and switch. They make you prepay the rental for what you think is a great deal. They told me that I could use my auto insurance because i have full coverage and then when i got there told me i could not because my vehicle was not a 2016 or newer. They charged me $206.00 for insurance. Then they try to bully you into getting a sunpass. TOTALLY RIDICULOUS!!!

S.Potturi

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Intermediate | Toyota Corolla or similar
Reviewed: Sun, Jul 14, 2019
“worst experience in my life”
About One Switch: 2.0 /10
This car company is a scam. They run in a small shed which is almost 20 miles away from airport. After getting in there, they will say that your own car is should be more than 2017 model , otherwise you need buy CDW insurance which 25$ per day. If you say then they will say you can go back to aiport and book a new vechile , and the airport is almost 1 hr away. There are no restrooms and the service is bad. I never saw in my life which a proper document on Collision damage, they charge you money. If you see anything with the name One Switch please cancel the reserveration immediately.. I have videos of the store how dirty it is , i will upload.

A.Kondratyeva

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Intermediate | Toyota Corolla or similar
Reviewed: Wed, May 29, 2019
“Affordable, just what I needed”
About One Switch: 10.0 /10
You do have to pay extra for using your insurance, but it’s not bad. Also paid extra for the sun pass but overall cost still ended being less than places like Enterprise. Very friendly staff and the vehicle was in great condition.
About QEEQ: 10.0 /10

R.Metzger

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Compact | Nissan Versa or similar
Reviewed: Mon, Feb 11, 2019
“Horrible”
About One Switch: 6.3 /10
I got to the pickup area but the attendant was not there. I waited over an hour just for him to show up. After that, they did not accept my insurance and the cost was 3 times what I expected to pay. Hands down the worst car rental I have ever experienced ! WILL NOT ever use again
About QEEQ: 8.0 /10

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