The layout of the airport meant that it was a long walk with limited signage to the car rental location. Once there, the process of getting the rental was simple enough. I was a little annoyed with the gentleman who showed me to the car as he demanded me to tip him despite only just arriving in the country. I only had a few dirhams but was made to feel that I had to give it to him.

Website sometimes contridicts itself in certain things. A little confusing to make the booking at first but next time will be easier hopefully.

got a Chevrolet Spark instead of a Figo as booked. on the website the Spark is cheaper, so basically waited 2 hours to get a downgrade and without refund or apologies. When the supplier cannot be trusted, what are the options ?

I would like to really thank the excellent staff at Keddycar(Europecar), especially Mr Tinu, who went out the way to help us. Very professional and good team.