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00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 7700606088
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 7700606088
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Even I couldn't pick it up from the place I wanted, the overall experience was okay.

Reviewed: Fri, Oct 8, 2021
About Hertz: 8.0 /10
The car was what I expected. When i got to the counter to pick the car up, there was no one else, so I didn't have to wait to get some to attend me. The woman was really polite and helped with the situation.
About QEEQ: 8.0 /10
the platform in general is okay, but I was flying from London to Toronto, it was my first time, so I booked a car to be picked up once I landed from the airport itself. After delays with the flight and chaos at the airport I got there 4 hours later than expected and I was told that my booking wasn't at that airport but on another airport in Toronto downtown. I don't blame QEEQ for that, but you guys knew my flights and knew that the airport where the car was picked up wasn't the airport I was landing on. Also, when someone from abroad rents a car, usually they don't know the country, nonetheless anyone would know that Toronto had 2 airports. On my opinion I think you guys should have at least let me know that information, but anyway. After losing my first day due to delays and not being able to pick the car up, Hertz gave me the option to go the day after to pick it up so I wouldn't lose my reservation.
Mini | Chevrolet Spark 4 Doors or similar

Relevant Reviews on Hertz in Canada

K.BAKARALY

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Small SUV | Toyota RAV4 or similar
Reviewed: Tue, Nov 7, 2023
“Récupération et restitution du véhicule à l'aéroport, idéale avec une équipe compétente”
About Hertz: 10.0 /10
Nous avons attendu longtemps pour récupérer la voiture compte tenu de l'affluence. J'avais dû retourner à l'agence pour changer la voiture car surclassée, elle ne correspondait pas aux besoins. Consommation trop élevée Mais l'équipe très réactive et à l'écoute
About QEEQ: 8.0 /10
Très facile

G.Carere

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Intermediate | Toyota Corolla or similar
Reviewed: Tue, Jul 16, 2019
“I got authorization return car to Penticton B.C. but when I arrived there was no Hertz! Very upset!!”
About Hertz: 6.7 /10
I got authorization return the car to Penticton B.C. (Case # 0190204561 from Shollanda, Employee I.D. NH48270), but when I arrived at Penticton Regional Airpoort there was no Hertz! Very upset!! I called Hertz and was transfered 3 times then when I was told that there were no Hertz locations in Penticton, the representative hung up on me. I called back again and after 2 more transfers, I was told that I would be charged towing charges and any damages if I left the car at Penticton Regional Airport even though I had authorization to do so. I spent over an hour on the phone and I wasted from 9AM to 6PM driving to Penticton, then to Kelowana and then having to bus and get someone to pick me up to get back to Penticton. Not a nice way to spend the last day of a holiday!! I am very very upset and would like a call back to come to some resolution! 5198887950.

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Full Size | Toyota Camry or similar
Reviewed: Fri, Jun 14, 2019
“Terrific”
About Hertz: 10.0 /10
Upgraded to Toyota Highlander at no additional cost!
About QEEQ: 10.0 /10
Excellent!

Jesse O.

View more >
Standard | Toyota Camry or similar
Reviewed: Wed, Jul 4, 2018
“A very good rental experience with Hertz”
About Hertz: 9.8 /10
Like: Selection from various vehicles is great! Vehicles were very clean and in great shape.

M.da Silva

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Mini | Chevrolet Spark or similar
Reviewed: Tue, Jun 26, 2018
“Excelent”
About Hertz: 9.6 /10
Like: The car condition
Dislike: The long time to pick up the car.

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