Do not rent from Right Cars.

United States

Reviewed: Thu, Apr 18, 2019

About RIGHT CARS: 3.0 /10

Absolutely a nightmare. I didn't realize it was off-site from the airport, there were no instructions for how to find Right Car, and it wasn't even easy to figure out from my confirmation email what the rental company was. I finally figured it out, called them, and they said they would send a shuttle. A shuttle driver from another company ended up giving me a ride to Right Cars, and he pointed out to me that the Right Cars shuttle hadn't even left. They required a copy of my insurance, which is not normal, and they also required a TWO THOUSAND DOLLAR DEPOSIT which is not normal. When they tried to swipe my credit card, it didn't go through - there was no reason for that, because I have a far more than $2000 limit on my card - and they swiped a second of my credit cards which also didn't go through, again for no discernible reason. The customer service person said that after two swipes, she couldn't swipe it again, and there was no other way for her to rent me a car, so after wasting 45 minutes between the shuttle and this BS company while my grandfather was on his deathbed, I ultimately was not able to rent a car and had to go back to the airport in a Lyft to rent a car from another company at the last minute. I looked on Yelp and this company has an AVERAGE of one star. You should be ashamed of yourself for supporting this scam business.

About QEEQ: 10.0 /10

RIGHT CARS

FT LAUDERDALE AIRPORT(FLL)

Fort Lauderdale

United States

Economy | Ford Fiesta or similar

4-day rental

Relevant Reviews on RIGHT CARS FT LAUDERDALE AIRPORT

F.Kennedy

United States

4-day rental

Economy | Ford Fiesta or similar

RIGHT CARS

FT LAUDERDALE AIRPORT(FLL)

Fort Lauderdale

United States

Reviewed: Mon, Aug 19, 2019

About RIGHT CARS: 7.0 /10

What I did not like was the whole insurance thing and how I was basically forced to use your insurance when I had my own coverage. The Agent presented it to me as if I could not use mine. I have never had a problem with any other rental car company with using my own insurance. This was a first. I will not rent from them anymore

About QEEQ: 7.0 /10

J.Alvarez

United States

7-day rental

Compact | Nissan Versa or similar

RIGHT CARS

FT LAUDERDALE AIRPORT(FLL)

Fort Lauderdale

United States

Reviewed: Thu, Aug 1, 2019

About RIGHT CARS: 2.0 /10

They are running a scam and making you pay cash for minor scratches and tiny dings that were already there.

J.Allchin

United States

2-day rental

Special | Compact Or Larger - Vehicle Determined On Pick-up or similar

RIGHT CARS

FT LAUDERDALE AIRPORT(FLL)

Fort Lauderdale

United States

Reviewed: Tue, May 21, 2019

“The worst rental experience ever!”

About RIGHT CARS: 2.7 /10

Absolutely the worst car rental experience we’ve ever had!! The charges that we had agreed to through Easy Rent Cars were only the beginning. We were surprised to learn that we HAD to buy RIGHT CAR liability insurance even though I produced the documentation from my Canadian insurance company stating that I was covered (add approx $25.00 to our final bill) They then proceeded to inform me that we had no choice but to purchase the SUNPASS and that would be another $10 per day of rental. The car was less than clean when we got it and the smell of cigarette smoke was overwhelming!! The gas tank was at 3/4 full, when we got it also! When traveling on the highway the car felt like the front wheels were going to fall off and we were afraid to go over 55 mph. The car rental that was suppose to be $52.34 Canadian ended up costing us over $100.00 $US when Right cars were finished with the bill! Anyone considering renting from this firm ... save yourself some money and frustration ... rent from a reputable agency. It was an extremely frustrating start to a vacation!! Never again!!!