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Worst car rental experience

Reviewed: Thu, Apr 18, 2019
About One Switch: 2.0 /10
DO NOT BOOK HERE. This was a terrible experience - we arrived at the pick up several hours late due to a flight delay. The shuttle dropped us off at a very frightening, dark parking lot with a locked, dark trailer which no one was inhabiting. We tried the three phone numbers provided by One Switch and received no answers on ANY numbers (this was 9pm, and business hours on the website stated they were open until 11pm). As a young woman alone, with large luggage, I was frightened and without a place to go or car. I finally made it back to the airport and had to rebook a car completely with a different company. I hope EasyRentCars will discontinue working with this company as this is unsafe and extremely unprofessional.
Full Size Van | Dodge Grand Caravan or similar

Relevant Reviews on One Switch Orlando

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Compact | Nissan Versa or similar
Reviewed: Sat, Apr 2, 2022
“Good 3rd party to rent from. I did get a really good deal. I was really satisfied. Went smoothly.”
About One Switch: 9.0 /10
Car was great. Service was fast but people that works there should smile more. Greet customers.
About QEEQ: 10.0 /10
It was a good platform. But the price drop didn't work on me.

View more >
Compact | Toyota Corolla or similar
Reviewed: Wed, Feb 26, 2020
“Not very pleased with the surprised mandatory (forced) liability insurance charge!”
About One Switch: 7.0 /10
We thought we had a great deal, price wise, for the 4 days we rented the vehicle. But upon pick-up of vehicle (going through/signing of the paperwork), we were unpleasantly surprised that we had (forced) to obtain their liability insurance although we told them that we had our own. That cost in itself costed us more (almost double) than the entire 4-day rental price. :(

E.Hayek

View more >
Full Size | Toyota Camry or similar
Reviewed: Sat, Aug 3, 2019
“OK experience but very misleading price”
About One Switch: 5.0 /10
It was incredibly hard to find the pick up location and not very well signed. I also was forced to buy insurance coverage that I did not want because they would not except my insurance carrier. Just cost me an extra $50 which was half of the cost of my rental car agreement that I bought from the website but I didn’t have another option because there was no other rental car counter is near this location. This is the reason why I would not rent from them again
About QEEQ: 10.0 /10

S.Numan

View more >
Intermediate | Toyota Corolla or similar
Reviewed: Fri, Aug 2, 2019
“It was fine.”
About One Switch: 8.7 /10
It wasn’t expressed prior to pickup that my personal car insurance wouldn’t cover the rental car if the personal car was older then 2016. And that in Florida it is required to purchase speedy pass for tolls, even though I had a personal one. Which caused the car to be more then expected.
About QEEQ: 10.0 /10
I didn’t see a price drop. But it was easy process

I.Valle

View more >
Intermediate | Toyota Corolla or similar
Reviewed: Fri, Jul 12, 2019
“I have never had a problem with Easyrentcars, they've always had excellent service.”
About One Switch: 10.0 /10
The counter staff was very nice and helpful.
About QEEQ: 10.0 /10
Since I discover easyrentcars I always travel with you and I recommend to everyone I know. Thanks.

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