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Live chat Email us Service Code: 2960322263
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Worst car rental experience

Reviewed: Thu, Apr 18, 2019
About One Switch: 2.0 /10
DO NOT BOOK HERE. This was a terrible experience - we arrived at the pick up several hours late due to a flight delay. The shuttle dropped us off at a very frightening, dark parking lot with a locked, dark trailer which no one was inhabiting. We tried the three phone numbers provided by One Switch and received no answers on ANY numbers (this was 9pm, and business hours on the website stated they were open until 11pm). As a young woman alone, with large luggage, I was frightened and without a place to go or car. I finally made it back to the airport and had to rebook a car completely with a different company. I hope EasyRentCars will discontinue working with this company as this is unsafe and extremely unprofessional.
Full Size Van | Dodge Grand Caravan or similar

Relevant Reviews on One Switch Orlando

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Compact | Nissan Versa or similar
Reviewed: Sat, Apr 2, 2022
“Good 3rd party to rent from. I did get a really good deal. I was really satisfied. Went smoothly.”
About One Switch: 9.0 /10
Car was great. Service was fast but people that works there should smile more. Greet customers.
About QEEQ: 10.0 /10
It was a good platform. But the price drop didn't work on me.

P.MOJICA

View more >
Compact | Nissan Versa or similar
Reviewed: Wed, Aug 21, 2019
“NEVER EVER EVER EVER EVER EVER AGAIN”
About One Switch: 4.7 /10
One switch uses illegal practices such as bait and switch. They make you prepay the rental for what you think is a great deal. They told me that I could use my auto insurance because i have full coverage and then when i got there told me i could not because my vehicle was not a 2016 or newer. They charged me $206.00 for insurance. Then they try to bully you into getting a sunpass. TOTALLY RIDICULOUS!!!

A.Kondratyeva

View more >
Intermediate | Toyota Corolla or similar
Reviewed: Wed, May 29, 2019
“Affordable, just what I needed”
About One Switch: 10.0 /10
You do have to pay extra for using your insurance, but it’s not bad. Also paid extra for the sun pass but overall cost still ended being less than places like Enterprise. Very friendly staff and the vehicle was in great condition.
About QEEQ: 10.0 /10

M.Tripp

View more >
Compact | Nissan Versa Guaranteed model
Reviewed: Sat, May 18, 2019
“Read the fine print they put a hold of $700 on my credit card and car had alignment issues”
About One Switch: 5.7 /10
This was not a great experience, to get there and be told I would have to have $700 put on my credit card did not impress me, I did not see it in the fine print, also they make you get a sunpass even if you don't use it, I might have used it once they made $75 off me for a week of sunpass that I did not use, I would have wanted to pay at the sunpass but no they got me there too, and the car had alignment issues the rubber in the trunk kept coming out, and i made sure to take pictures of the car as I left so I wouldn't be charged of all the dings and dents this car had, I wouldn't go through this again I would much rather pay at the airport and save myself these hassles just to save money that actually costed me more. Plus trying to find the place you have to take a shuttle and if you call they speak very little english and you can't understand them and then they hang up on you not a good experience. So glad to be home.

M.Stagner

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Medium SUV | Jeep Grand Cherokee or similar
Reviewed: Tue, Jan 22, 2019
“Felt like a scam, wouldn't rent us the car we reserved because they wanted some excessive documenta”
About One Switch: 2.0 /10
Looked like a scam, one guy sitting in a remote trailer with ZERO interest in renting cars to people. Turned us and another family away because they wanted my full auto insurance policy in writing, even though I had a valid insurance card. We were stranded, had to walk, and call an Uber to a legit rental car place. Avoid this place at all costs.

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