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Live chat Email us Service Code: 8821158036
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Very bad.

Reviewed: Mon, Nov 29, 2021
About Europcar: 6.0 /10
We still have a problem with Europcar. After returning the car, they claim that they noticed a dent in the car. This was not the case. We returned the car without additional dents. The car had several dents when we received it.
About QEEQ: 8.0 /10
Mini | Kia Picanto or similar

Relevant Reviews on Europcar in South Africa

Dora Den(n)is

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Reviewed: Tue, Nov 19, 2024
About Europcar: 10.0 /10
The fuel tank was not full when picking up the car, but they quickly allowed us to hit the road after taking pictures for evidence. Very responsive.
About QEEQ: 10.0 /10

Quintina Armstrong

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Reviewed: Tue, Feb 18, 2014
About Europcar: 8.0 /10
The pick-up and return process was smooth and fast, and the staff were friendly. However, since we booked a fully insured car without deductible, there were some disagreements about this clause during pick-up. The staff mentioned that the terms were guaranteed by a certain agency, and in case of an accident, compensation limits apply as specified by the agency, which cannot be altered. I hope that better coordination can be achieved in the future to avoid the situation of seeking compensation from another party after an incident.
About QEEQ: 8.0 /10

m.jacques

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Reviewed: Thu, Sep 21, 2023
About Europcar: 8.0 /10
Easy procedure
About QEEQ: 10.0 /10
Very friendly way to book car with good price

Ozan Y

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Compact | Toyota Corolla or similar
Reviewed: Sun, Jan 5, 2020
“Great experience with Europcar Cape Town”
About Europcar: 9.7 /10
Very smooth pick-up and drop-off at Europcar. Car was ready when we've arrived for pick-up. If there was no technical issue with the POS machine, pick-up would have been probably 5-10min only. Great service at both ends...
About QEEQ: 10.0 /10
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RF

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Full-Size Van | Hyundai H1 or similar
Reviewed: Fri, Jan 12, 2018
“Efficient”
About Europcar: 8.6 /10
Like: Hyundi H1 was reasonable - good size for 4 adults and 3 children
Dislike: Hündin H1 developed some faults including one door not opening.

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