V disappointing

This was an excellent car rental experience. I reserved a manual car but received a new automatic one with only over 9,000 kilometers on it. My favorite part was the unlimited mileage. We had a group of six, and this car was perfect for us, even accommodating four suitcases. We drove from southern France to Switzerland, then to Italy, and finally returned to Montpellier to return the car. Over 11 days, we drove more than 4,000 kilometers. Everything went smoothly! The car return process was also very quick—just handed over the keys and left.

Extremely satisfied, the experience was excellent. Just take the keys and go; no vehicle inspection was needed for pickup or drop-off, making it quick and convenient.

There was no free upgrade offered. I had booked an Opel, but they said it wasn't available and provided a Ford Focus instead. I wasn't satisfied. My family requested a different car, so we switched to a Volvo, which cost more.