Great service, but unaccounted charges arrived later (again).

El personal del mostrador fue muy amable.

Ustedes QEEQ tienen la atención excelente.

Everything went perfect, no picku-up lines, counter staff friendly, drop-off in less than 2 minutes

Very good and reliable serice with unbeatable prices

The car seemed to have an electrical fault of sorts - we were worried it would break down a few times! The vehicle was relatively clean but there were lots of window smudges on the inside and out, and there wasn’t much washer liquid left to clean them. They seem to add on a lot of additional charges at the counter which aren’t particularly well advertised when you book it. We ended up spending as much at the front desk as we paid to originally hire the car so it ended up being twice as expensive as we thought it would be.

Quick and easy customer services

Avoid ALAMO, only use If the price is rock bottom and you don't mind shabby service. My booking as indicated by Alamo, clearly showed 'Ford Expedition' or Similar. Went to collect one of the many Expeditions in the lot, and was told I would need to pay extra to upgrade to the Expedition, despite it being on their paperwork already...

This is a good firm to use, I will look at other rental firms through this broker :)

Like: Great selection of vehicles and good value.
Dislike: First rep tried to upsell an upgrade and goes onto insisting on a Chinese driver's license even though I had a voucher clearly stating that a US or Canadian driver's license is acceptable. He didn't make much effort to help and sent me to wait in line again at Customer Service counter, where the service rep was a lot more helpful and straighten out the issue by doing a simple check on the order comments.