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Live chat Email us Service Code: 5204498088
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 5204498088
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Fox rentals confusion over vehicle class and insurance at pick up location.

Reviewed: Mon, Jun 13, 2022
About FOX RENT A CAR: 9.0 /10
Finding the pick up location was easy enough although I was surprised at how far away it was from the airport. When we arrived the person we dealt with initially told us there were no jeeps available even though we had ordered a Mustang/Dodge Charger or similar via the QEEQ app. Eventually we were told that we could take a Dodge after a short wait whilst the agent went off to check. Then we were told that Fox Rentals don’t recognise our full premium insurance that was paid for using the QEEQ app!! Not sure if this was a ploy to force us to buy their insurance but we did not - not a good experience! The Car was great and the drop off in LA was easy and done within a couple of mins.
About QEEQ: 10.0 /10
Would suggest improving rental companies acceptance of using 3rd party premium insurance providers such as the AXA policy offered by QEEQ. I don’t know why Fox refused to accept this but it’s very frustrating and so unnecessary. We basically had to sign a form to say we would not be using their insurance and taking all the risk.
Reply by Qeeq:
We are very sorry to learn you had unhappy experience. We will forward your complaint to our supplier and require them to improve. The AXA insurance is not provided by FOX so it will not be showing in their system. Please rest assure that it provides comprehensive coverage for you. Thank you for your understanding.
Standard | Ford Mustang 4 Doors or similar

Relevant Reviews on FOX RENT A CAR LAS VEGAS AIRPORT

Roi Milburn

View more >
Economy | Toyota Yaris 2 Doors or similar
Reviewed: Wed, Jun 22, 2022
“Lookimg forward to next time.”
About FOX RENT A CAR: 9.0 /10
Staff friendly and helpful. Both pick up and drop off easy and quick. Fimding drop off difficult.Helpfull
About QEEQ: 10.0 /10
Helpful, professional, friendly.

Vegas Visitor

View more >
Medium SUV | Chevrolet Equinox or similar
Reviewed: Thu, Aug 19, 2021
“Qeeq is good, fox, not so much. You can start dropping your prices already.”
About FOX RENT A CAR: 10.0 /10
I am feeling ripped off because the excuse for the high cost of renting a car was because of a shortage of vehicles compared to the demand. But the car lot was full of cars both at pickup and drop off. So the shortage seems to be no loner the case. So fox and other companies are keeping the high rental charges artificially high now. That is my perception, and why I rated it a 2.
About QEEQ: 9.0 /10
No complaints about qeeq, other than the price shown by qeeq site was lower than the fox confirmation, so we were not sure what the real cost was going to be. So I called qeeq, and the agent explained the difference.

TMaro

View more >
Economy | Toyota Yaris 2 Doors or similar
Reviewed: Thu, Dec 5, 2019
“Good deal”
About FOX RENT A CAR: 10.0 /10
A little further to get to then I thought but still a good deal.
About QEEQ: 10.0 /10
Great prices and choices.

R.Ward

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Full Size Van | Dodge Grand Caravan or similar
Reviewed: Tue, Jul 2, 2019
“Need better/more help at the pickup location.”
About FOX RENT A CAR: 7.7 /10
Waited 2 hours to get the car. Tires were marginal. Had to take 2 shuttles to get to the Fox Rental Center.
About QEEQ: 7.0 /10
Easy to maneuver through the process.

M Cast

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Full Size Van | Dodge Grand Caravan or similar
Reviewed: Sat, Feb 9, 2019
“Great Customer Service, professional and friendly staff”
About FOX RENT A CAR: 10.0 /10
I was happy with the customer service I received when picking up the car. The counter person was friendly and professional and the representative at the gate was very helpful in reviewing the car with me. Both made the process go quickly and got me on my way to start enjoying Vegas! Kudos to both representatives. The return went just as smoothly, the representative there was polite and professional, we walked around the car together and she printed out my receipt and told me what charges and credits to expect on my credit card. Overall great service. The only thing I wasn't happy with was having to take two shuttles from the airport to the car rental place.
About QEEQ: 10.0 /10

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