Very good

The car was not ready when we arrived and we had to wait about half an hour, this is not good with a timed booking pick up.

None.

I prepaid for the tank of gas & was told that it would be prorated. I returned the car with more than half tank but was billed for the full tank...

Great & smooth experience

Up sell of prepaid fuel on drop off was way more expensive than doing it myself. They told it its at a cheaper price per gallon when i got the car to do that.

The car was near new and picking up the rental vehicle was really straight forward, the only thing was the wait in the line to be served as there were a lot of people renting cars.

Great web site where everything worked and the procing was excellent.

We waited for a long time to get the car, which was not the car we reserved. We reserved a mini van and ended up with a SUV with 3rd row seating after waiting for a very long time for a van. There were many other families waiting for a mini van as well but there were none available. We got tired of waiting as our visit was short in LA and we had much to do. We finally agreed to take a SUV just to get out of the Thrifty lot.

Booking was easy!