Very easy

The overall service this time was excellent. A rare experience!

There was no queue, but the African American lady took a bit of time.

Service was good, but the staff's English at the Avignon location was not very strong, probably because they get fewer foreign visitors. When signing the receipt, I didn't understand it at first and the explanations were unclear, but I eventually figured it out using my phone to check the numbers. Also, I'm not used to driving a manual car, so I didn't know how to shift into reverse when parking. I had to ask someone on the street for help, which was embarrassing. Don't expect the staff to give you a tutorial, so if you're not familiar with manual cars, it's best to test everything before driving and ask questions immediately if you have any doubts.

Okay

The car was in great condition. We rented a Golf, but the rental company upgraded us to a BMW 1 Series for free. When driving in France, it's important to use a chip-enabled credit card, otherwise you'll only be able to fill up at staffed gas stations, and you can't refuel after hours. Additionally, parking in indoor garages in France can be quite expensive, so be mindful of that.