Horrible and very untrustworthy.

Right cars was only interested in selling expensive add ons, would not except insurance info, or cancel and refund monies already paid. Worst experience by far in rental car service

We will never use right cars again because they ripped us off with overpriced insurance. We should have been told upfront about any law requiring extra insurance which they said we had to buy.

Got me a good deal.

These guys are scam. They force to sell insurance even though you don't need and own it. They require over $300000 in every category. ex) you need over $300000 in property dmg and uninsured even through that amount were not revealed in terms.

The staff at the rental counter were terrible. They made it seem like you couldn't drive in Florida without a Sunpass and did not have any maps. We later found out that there are very few toll roads that are Sunpass only and we were able to pay for a few tolls with cash. It seemed like a scam. And the check-in took a long time. I will not rent with them again.

Dislike: Even though I had my own insurance I still had to purchase some. It was no clear or evident on the booking pages that you had to actually bring in your declaration page or coverage and after business hours it is not accessible. This should be in bold print with the booking information