Excellent

The staff was very nice and patient, and the process was highly efficient. They routinely asked if I wanted to add insurance, but it was completely fine to decline.

Very satisfied

Excellent

Hertz didn't have a Dodge Challenger and none in the adrenaline collection when I arrived for pick up. They gave us a free upgrade to an Infiniti SUV, however, we only wanted an American muscle car. The supervisor told us that they would give us a call in the morning so that we could swop cars. No call was ever made and I had to call them personally to check and reserve the only adrenaline collection car, a Camaro SS. The car was clean internally and smelt new. It was a joy to drive, but barely had enough space for our luggage.

Calvin has been great help. He contacted Hertz for us to reserve the adrenaline collection car. He did mention that a Dodge Challenger would be available, but Hertz insisted that they do not have specific car reservation. Still, he has been great help

They cancelled my confirmed reservation and left no voicemail and sent no email. They suggested I take Lyft.