10 on 10

Car stank of smoke at pick up when there is a clear no smoking policy? Also counter staff made me take insurance that I have never had to take at other car companies that made the rental very expensive. If I refused to take the insurance I would have been charged for a no show.

They tried to add an extra 100$ deposit for being a local but I explained I had rented before from them before and was 200$ and they did me a courtesy.

I had to wait for more than 30 minutes to be helped at the front counter at the pick up time. More than 20 minutes at drop off time. Need to hire more people and be more courteous when dealing with customers.

Smooth with no issues

Professional, knowledgeable & helpful staff. Complimentary champagne with caviar at drop off would make ACE unbeatable worldwide.

Innovative, useful intercontinental service.

Staff at Fort Lauderdale location was courteous helpful and efficient. I would recommend ACE

Knocked it out of the park. Great value and convenient