QEEQ smooth service

The Budget arrival service was well signposted and quick with very small wait. The vehicle was clean, spacious and easy to find within the covered on site airport car park.

Cheapest provider with excellent customer service. Easy to use website and useful pre arrival instruction and helpful reminder info on day of drop off. Would recommend and use again.

La recogida y reserva era para las 00:00 hrs del día 4 de septiembre y me lo entregaron hasta las 2:15 am Esperamos más de 2 hrs, supuestamente nos informaton q no tenian autos disponibles. El pago de cuota de las Tolls ya lo hice en la página de Illinoistolls. Espero no me las cobren Budget o Ustedes

La verdad, no conocia la plataforma y me quedó una grata experiencia. EXCELENTE SERVICIO

I took us about 1.30 hr to get a car but it might be pretty crazy on that day(other brands did have similar experience)

Very bargaining price including valuable point system

The vehicle is brand new but it could not start on the second day morning after I got it. Although I called the Budget Roadside assistance but the problem could not be fixed. Finally I found out that the keyless system of the key was failure even I changed the key battery. I went to the Budget shop in the city for help but they did not have same category of vehicle for exchange. I only used the emergency startup to start the engine every time in this 2 weeks.

The time spent waiting to get served at the Budget desk in Orlando International Airport was ridiculous. There were only 3 staff on duty and they spent a long time trying to sell add ons and extras to the customers instead of trying to keep the waiting time down. The car could have been cleaner and there was some slight damage on the car that made me nervous that they might try to charge me for it as nobody comes with you to get the car.

Price drop protector didn't do anything for me.