Great experience would use again

The staff at the rental office were very nice. They didn't push any insurance sales. They just checked my documents and reservation and processed everything.

Overall good, but the counter staff were unfriendly and tried to upsell insurance.

Excellent car rental experience, everything was done in just ten minutes.

Picking up the car early will incur additional charges in USD, which the front desk won't tell you! Later, I mentioned I wanted to pick up the car early but also return it early. The American staff didn't charge extra then! The car was in good condition!

the car I reserved was never there in the first place so I was quite frustrated because I was with my boy and pregnant at the sametime yet fortunately someone just dropped off very similar size vehicle of I reserved so I picked it up right away was content while driving (the one I reserved was grand cherokee one I drove was Nissan Murano) staff said there would be similar size vehicle out there in the first place but there was almost none until I pick up Murano