I booked a Malibu, and they provided a Malibu as well. When picking up the car in the parking lot, I noticed an uncommon yellow warning light on the dashboard. After contacting a staff member at the parking lot, they quickly swapped it for a Nissan Altima, without causing much delay. By the way, comparing the two cars, the Malibu has a slightly larger trunk space.

I always use Dollar when I go to the USA. The service staff are always friendly, and the cars are relatively new. Additionally, Dollar's prices are quite competitive.

Unfortunately the Car was defective after one day and I had to miss out on the convertible driving experience I was hoping for, as I could not get another convertible in exchange.

Unfortunately the Car was defective after one day and I had to miss out on the convertible driving experience I was hoping for, as I could not get another convertible in exchange

We received difference car.

I rented a Jeep Grand Cherokee and ended up getting a GMC Terrain and didn´t get the baby seats I requested. At the counter I was not informed that I was getting a different car. It was only when I got to the garage to pick up the vehicle that I was told to choose any of the cars (in the same category) that were parked there... I was a bit shocked. First I chose a Pathfinder that suited me very well but after putting all our luggage in and starting the car a message came up on the panel ¨key - low battery¨.... went to the company booth and was told they didn´t have a replacement battery so I had to choose another car. What a nightmare. I then chose the Terrain a which had less space then what I needed. The car was good and clean but space was crutial in our trip and the overall experiance with Dollar was bad.