Very smooth experience

Very satisfied

The overall service was quite good, but there were two issues during the return: 1. The address provided by you showed an error when searched on Google Maps; 2. Possibly because of my limited language skills, the navigation was too difficult, and I mistakenly thought the pickup location was the return point. Later, when handing over the keys, I showed the parking photo to the staff, who informed me that I had parked in the wrong place. After moving the car to the new location he provided, there was even a fender bender at the parking lot exit!

The processing speed was rather slow, but the car condition was quite new. However, almost all of them are Peugeot vehicles.

The originally booked car was unavailable, but we got a free upgrade to an SUV which was almost brand new. The only downside was that there was only one window for processing, so we had to queue up, and if there are many people, the processing speed is not fast enough.