Brilliant!

good experience

good experience

I am still waiting for the deposit unblocking after returning the car. Hope all will be ok. The car received was a free upgrade compared to what I booked so it was very nice.

Had to go for a larger car, which I thought we might, but had HORRENDOUS experience with GOLDCAR!!! My c/card (the same one used to make booking) was rejected at checking, and on checking with my card provider, was told this rejection was instigated by the rental company itself (bizarre!) and at the moment am still trying to have a satisfactory explanation for this from them! Because of this nonsense contrived, it would seem, by GOLDCAR itself, this meant I had to totally rebook with them, costing me a supplementary 300euros almost, ENTIRELY due, it would appear, to GOLDCAR!!!!! Still ongoing, but not expecting too much from them with their attitude at the moment! Disappointed doesn’t seem strong enough!

Would be grateful for any assistance from Easyrentcars on this matter as it was with yourselves the original booking was made.

Goldcar was fine and very good value for money. However, trying to return the car to the Goldcar desk area was a nightmare! Going round in circles and trying to find access to -2 level was a real challenge! Even having to go the wrong way down at the -2 level in the end! A real hassle when signage contradicts and then disappears not helpful. And time spent at drop-off was mostly trying to find it!

Great prices and easy booking. Very good.

Staff member was helpful and spoke good English. Cat was a brand new Citroen. Good service