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Search for Europcar Car Rentals in Manchester

Walking into a trap set by Europcar

Reviewed: Fri, Sep 30, 2022
About Europcar: 7.0 /10
At the end of it I feel like I’m walkinh into a trap set by Europcar after enticing me with attractive discount. Even after paying for full coverage using QEEQ platform. The counter staff refuse to recognize and insist that I have to took up full protection with Europcar. The rate for Europcar protection is almost same as the car rental. End up I have to pay double. Upon returning the vehicle, they charge me extra 1 day because I’m late by 32 minutes but they took more than 30 minutes to process my picking up. I don’t have proof when did I actually get my car but I’m quite sure when I get my car it’s over 9:30am but their system says my pickup time is 8:59am. And my return time they set at 9:31am. Just 32 minutes and I have to pay the full day of rental plus Insurance !! Lesson learnt, be very very careful with Europcar. They will find all means to charge you and maximize their profit
About QEEQ: 10.0 /10
QEEQ has been helpful. After I complain about the insurance, the process a special discount for me but that is not enough to offset what I have to pay overall.
Reply by Qeeq:
We are sorry to learn you have unhappy experience. We will forward your feedback to our supplier and require them to improve. If you would like to appeal refund for the extra day, please kindly reply our email to advise us. Thank you for your understanding.
Opel Crossland X image
Europcar
Manchester Airport(MAN)
Manchester
United Kingdom
Small SUV | Opel Crossland X or similar

Relevant Reviews on Europcar MANCHESTER AIRPORT

Herbert Ted

View more >
Europcar
Manchester Airport(MAN)
Manchester
United Kingdom
Reviewed: Mon, Jan 9, 2017
About Europcar: 10.0 /10
The only one open 24 hours

stlamc

View more >
Intermediate | Hyundai Ioniq or similar
Europcar
Manchester Airport(MAN)
Manchester
United Kingdom
Reviewed: Mon, Feb 17, 2020
“User friendly website stating important details and options”
About Europcar: 10.0 /10
Staff at Europcar Manchester UK are superb. This is my second rental from this depot over the past three years and both times the staff were helpful, efficient, and honest.
About QEEQ: 10.0 /10
Easyrentcars' website is easy to use and has useful filter options. The car details and types of insurance coverage are clearly stated -- MUCH better than most other car rental aggregator sites. I also like and have paid for Easyrentcars' "super protection" insurance option from a major global insurer (AXA) that is that is price competitive. Good peace of mind for those who are concerned about damaging tires, windshield, roof, etc not covered in traditional rental car "collision damage waiver". But keep in mind that you are liable to the rental company until the AXA insurance pays you back.

Darren OBrien

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Compact | Hyundai i30 or similar
Europcar
Manchester Airport(MAN)
Manchester
United Kingdom
Reviewed: Fri, Nov 29, 2019
“Great rental at a great price”
About Europcar: 10.0 /10
Had a GPS and we didn't even ask for one :)
About QEEQ: 10.0 /10

s.gregson

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Economy | Vauxhall Corsa 2 doors or similar
Europcar
Manchester Airport(MAN)
Manchester
United Kingdom
Reviewed: Tue, Aug 6, 2019
“Excellent”
About Europcar: 10.0 /10
Europcar staff were really nice, very helpful and friendly . Very quick & efficient
About QEEQ: 10.0 /10
Very good , would love to use again and would also appreciate a discount off price when booking again -maybe in oct.

A.Porter

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Wagon | Opel Astra Wagon or similar
Europcar
Manchester Airport(MAN)
Manchester
United Kingdom
Reviewed: Sat, Sep 15, 2018
“Service”
About Europcar: 9.6 /10
Like: great service and friendly staff Very helpful Car was easy to drive and very economical
Dislike: Pushed by staff for upgrade Ended up paying for upgrade which I had not budgeted for But happy with overall service

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