Very satisfied.

The car pickup process was efficient with no upselling throughout. They just asked if insurance was needed, and after saying no, I could directly go to the parking lot to collect the car. The process here is quite flexible—you're given the keys and can inspect the car yourself. Since pre-existing scratches on the car are unavoidable, to prevent disputes, I followed QEEQ app's suggestion to take photos and upload them to the app. It's recommended to take close-ups and videos of any existing scratches, including the interior.

Overall, it's okay

Very good and convenient

Car was damaged and pointed out at the time of pick up. However same was not in the system at the time of drop and has been disputed. Arrogant and unhelpful staff. Charged incorrectly for upgrade than discussed. Avoid this company