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Search for Europcar Car Rentals in Melbourne

Not so great experience

Reviewed: Fri, Jan 6, 2023
About Europcar: 6.0 /10
There needs to be better staffing at the parking so multiple customers can be serviced at the same time. Process is very very cumbersome and needs to be improved significantly.
About QEEQ: 8.0 /10
Perfect
Nissan X-Trail image
Europcar
Melbourne Airport(MEL)
Melbourne
Australia
Small SUV | Nissan X-Trail or similar

Relevant Reviews on Europcar MELBOURNE TULLAMARINE OFF AIRPORT

Lilith Cissie

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Europcar
Melbourne Airport(MEL)
Melbourne
Australia
Reviewed: Sat, Mar 30, 2019
About Europcar: 2.0 /10

C.Strahan

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Economy | Toyota Yaris or similar
Europcar
Melbourne Airport(MEL)
Melbourne
Australia
Reviewed: Sat, Apr 20, 2024
“Would have been better had I been tech savy. Would be better if phone communications were direct.”
About Europcar: 10.0 /10
Car needed sat nav.
About QEEQ: 10.0 /10
I don't know what the price drop protector is but unlimited k's is excellent.

Barry

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Economy | Kia Rio or similar
Europcar
Melbourne Airport(MEL)
Melbourne
Australia
Reviewed: Tue, May 31, 2022
“Good, but pick up experience/ instruction can be improve on.”
About Europcar: 8.0 /10
Europcar staff at collection point is good and helpful, however the collection point was confusing as it was off airport.
About QEEQ: 8.0 /10
The off airport pickup point was pretty confusing as the instruction wasnt very clear. The staff at the phone helpdesk was quite helpful but was refer to a wrong location and spend quite long moving around to get the correct location.

Ron

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Economy | Toyota Yaris or similar
Europcar
Melbourne Airport(MEL)
Melbourne
Australia
Reviewed: Mon, May 9, 2022
“Great service of highest quality”
About Europcar: 10.0 /10
Was given a free upgrade to an SUV instead and pleasantly surprised at the quality and cleanliness of the car.
About QEEQ: 10.0 /10
Got back to me immediately and helped me solved the issue of discrepant particulars online
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Edward Sutrisno

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Large SUV | Toyota Kluger or similar
Europcar
Melbourne Airport(MEL)
Melbourne
Australia
Reviewed: Thu, Feb 20, 2020
“Got an Isuzu MUX instead of Toyota Kluger, pickup counter hard to reach by phone”
About Europcar: 8.3 /10
We were hoping to get a Toyota Kluger but got an Isuzu MUX instead which has less trunk space. The car was quite new with 5000 km mileage. The off airport pickup counter was a 5 minute drive with the shuttle bus. It took me a long time to reach the branch by phone when i wanted to ask for directions to the shuttle bus pickup point. It took us nearly an hour to get to the pickup counter and get our car. Returning the car in Sydney airport was super fast.
About QEEQ: 10.0 /10
Everything went smoothly. Good deal on the rental, thanks!
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