textbook style

Initial car given was not cleaned. Second car broke down. took 6 hours to provide replacement car then wrong class of car.

20 minutes waiting and quite slow to pick up . Tried to up sell unnecessary insurance as I have my own cover. But they accepted that in the end

Always easy process

The car was excellent value for money, in great condition and economical, very happy with the vehicle provided.

Easy to use and all costs explained well

Upon return only one attendant was available and there were at least 15 vehicles waiting to be returned. That was the only negative.

Got to the counter for collection was told there was no car, would we take another,l replied as long as it’s a soft top,was then told the car would be twenty minutes, Forty minutes later still no car,when I returned to the counter was told the car had not been returned yet, After a further thirty minutes the car turned up, No apologies no nothing just abruptly told your car is in bay whatever, We got to the car to find it had not been cleaned,the oil change light was on,the washer fluid needed filling, We filled the washer up ourselves, The car return was ok

The booking process was easy